Privacy Policy for Education Training & Support Services

Effective Date: 5/04/2023

At SkillsBury Edtech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you access and utilize our Education Training & Support Services. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information that you provide to us when you register for our Education Training & Support Services, such as your name, email address, contact number, and any other information you voluntarily provide.

1.2 Payment Information: If you make any payments for our services, we may collect payment-related information, including your credit card details, billing address, and other necessary information to process your transactions securely.

1.3 Usage Data: We may collect non-personal information automatically as you interact with our website or use our services. This data may include your IP address, browser type, operating system, device information, and usage patterns.

1.4 Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to enhance your experience and collect information about your usage of our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

2.1 Provision of Services: We use the collected information to deliver and improve our Education Training & Support Services, personalize your experience, and respond to your inquiries or requests.

2.2 Communication: We may use your contact information to send you relevant updates, notifications, and promotional materials related to our services. You have the option to unsubscribe from these communications at any time.

2.3 Payment Processing: We utilize your payment information to process transactions and provide you with the requested services.

2.4 Analytics and Improvements: We may analyze the usage data to monitor and enhance the performance of our services, diagnose technical issues, and make improvements based on user preferences and needs.

2.5 Legal Compliance: We may use or disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Data Sharing and Disclosure:

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, analytics, hosting, or customer support. These providers will have access to your personal information only as necessary to perform their services for us and are obligated to maintain its confidentiality.

3.2 Legal Requirements: We may disclose your personal information if required by law, court order, or government regulation.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website regarding any change of ownership or control.

4. Data Security:

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed as 100% secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

5. Your Choices and Rights:

5.1 Access and Correction: You have the right to access and correct the personal information we hold about you. You may update your information by logging into your account or contacting us directly.

5.2 Opt-out: You have the option to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us.

5.3 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required